Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Temecula
43218 Business Park Drive # 101, Temecula
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This is my second review of First Light Home Care Temecula. My first review was a recommendation because I know Christine and John personally and wanted to let potential clients that Christine and John were great people with a heartfelt … More desire to establish a home care business that would cater to and exceed the clients needs.
Well, now I know firsthand that my first review was exactly spot on because I needed their services and they have definitely exceeded my expectations. They have Diana come 3 days a week in the morning so I get some time to get my golf game in.
John was very helpful in reaching out to my LTC insurance and got things running smoothly.
If you’re looking for home care, look no further because they take care of business! -
When my wife's grandmother needed in-home care we didn't think twice about calling FirstLight, John and Christine are both amazing people and their entire staff caries the same values and concern. They truly made her last few … More months more manageable and the care and love the staff showed her was above and beyond anything we ever expected. I would and have recommended FirstLight to anyone looking for in home health care. -
1st Light of Temecula provided in-home assistance for my elderly father. I thought the manager (Christine) was very good at communication, was committed to matching the best care provider with my father's particular set of needs, … More and had very good communication skills with ability to really hear and speak honestly about challenges that always arise. The bookkeeping was accurate and honest – providing long term care invoices in a very timely manner and letting us know when a statement had been paid twice. Changing needs were handled as best as possible. When a problem with a care giver came up, the issue was handled quickly and professionally. 1st Light was providing care when Covid-19 started and worked diligently to keep everyone safe in a constantly changing landscape. Only one time did I have an issue with a caregiver working in my folks home after airplane travel. First Light could not be in business without making it profitable for themselves, but I always felt they also did it with their client's best interest at heart. -
John and Christine Hamby ensure their clients receive excellent care and follow up on an individual basis .
They are genuinely professional and compassionate in the handling and care of a patient receives. Moreover, the First Light Business … More Facility is efficient and well-maintained.
I know they strive to comfort and take the time to relieve the providers from the stress and effort it takes to provide a loved one proper care. -
First Light Home Care has been providing care for my mother for the past two months and has been a gift to me and my family. We know she is getting help on household chores, errands, preparing meals, and true helpful companionship. Defiantly … More independent at 93, the professional care and communication First Light, John and Christine provide Mom sets my heart and mind at ease. It is also helping mom stay current and continue to use her "gadgets" as she still works on a computer and uses an iphone.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Temecula, CA Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Temecula
43218 Business Park Drive # 101, Temecula
-
This is my second review of First Light Home Care Temecula. My first review was a recommendation because I know Christine and John personally and wanted to let potential clients that Christine and John were great people with a heartfelt … More desire to establish a home care business that would cater to and exceed the clients needs.
Well, now I know firsthand that my first review was exactly spot on because I needed their services and they have definitely exceeded my expectations. They have Diana come 3 days a week in the morning so I get some time to get my golf game in.
John was very helpful in reaching out to my LTC insurance and got things running smoothly.
If you’re looking for home care, look no further because they take care of business! -
When my wife's grandmother needed in-home care we didn't think twice about calling FirstLight, John and Christine are both amazing people and their entire staff caries the same values and concern. They truly made her last few … More months more manageable and the care and love the staff showed her was above and beyond anything we ever expected. I would and have recommended FirstLight to anyone looking for in home health care. -
1st Light of Temecula provided in-home assistance for my elderly father. I thought the manager (Christine) was very good at communication, was committed to matching the best care provider with my father's particular set of needs, … More and had very good communication skills with ability to really hear and speak honestly about challenges that always arise. The bookkeeping was accurate and honest – providing long term care invoices in a very timely manner and letting us know when a statement had been paid twice. Changing needs were handled as best as possible. When a problem with a care giver came up, the issue was handled quickly and professionally. 1st Light was providing care when Covid-19 started and worked diligently to keep everyone safe in a constantly changing landscape. Only one time did I have an issue with a caregiver working in my folks home after airplane travel. First Light could not be in business without making it profitable for themselves, but I always felt they also did it with their client's best interest at heart. -
John and Christine Hamby ensure their clients receive excellent care and follow up on an individual basis .
They are genuinely professional and compassionate in the handling and care of a patient receives. Moreover, the First Light Business … More Facility is efficient and well-maintained.
I know they strive to comfort and take the time to relieve the providers from the stress and effort it takes to provide a loved one proper care. -
First Light Home Care has been providing care for my mother for the past two months and has been a gift to me and my family. We know she is getting help on household chores, errands, preparing meals, and true helpful companionship. Defiantly … More independent at 93, the professional care and communication First Light, John and Christine provide Mom sets my heart and mind at ease. It is also helping mom stay current and continue to use her "gadgets" as she still works on a computer and uses an iphone.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Temecula, CA is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
