Skip to Content Pinterest tag

Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Rancho Cucamonga IconFirstLight Home Care of Rancho Cucamonga

9650 Business Center Drive UNIT 132, Rancho Cucamonga

4.9 28 reviews

  • Avatar

    Donna M
    ★★★★★
    a week ago

    First Light Home Care has been a blessing to my family since day one. Lolita and Jacqui are understanding, accommodating, and most of all caring to all that is happening. Needing help means you and your family are going through a hard … More time and the First light team helped our family go through it with a kind heart and gentle touch. We highly recommend them.
  • Avatar

    Michael Adackapara
    ★★★★★
    a year ago

    I have ALS (Lou Gehrig's Disease) and I am wheelchair-bound. I needed help starting from very early in the morning (5:00 a.m.). Lolita was able to find a caregiver who was willing to drive up to our house so early in the morning. So … More far, this caregiver has never been late. She is well trained to take care of disabled people like me. She does it with utmost care, compassion and above all with a smile. Even the substitute caregiver who came one day was equally good. Lolita and her staff are very friendly and they try to address your needs. There were a few issues with scheduling; but they were eventually resolved. I would strongly recommend FirstLight Home Care to anyone looking for a reliable and compassionate caregiver.
  • Avatar

    Ruth Lazalde
    ★★★★★
    2 years ago

    My father is in his 80s and in a retirement home. We have been blessed with CareGivers from FirstLight Home Care. Our care giver has genuine concerns for our father and keeps us well informed so that we are able to direct our attention … More accordingly. She is able to take him for short walks, drive him to Dr appointments and gives us the medical feedback so we can better help him. He enjoys his care giver very much. The staff at FirstLight are always helpful in adding additional help on very short notice. I highly recommend FirstLight for exceptional care of loved ones!
  • Avatar

    Carolyn Burns
    ★★★★★
    2 years ago

    Lolita is a compassionate business owner. She worked well with our need for a flexible schedule for our dad. We felt very comfortable with all the caregivers. The caregivers were kind and able to recognize any emerging health issues. … More We researched a few places and First Light was the best. Thank you!
  • Avatar

    Martha Dominguez
    ★★★★★
    2 years ago

    FirstLight home care is always available to meet my need even at the last minute. They find somebody who can go with me to my doctor's appointment whenever I need it. The caregivers are all very friendly and cordial respectful and … More prompt. They're willing to go out of their way to help me whenever possible. They're truly good company as well I enjoy the service very much
  • Avatar

    Laura U
    ★★★★★
    4 months ago

    They are professional, honest, and their care takers are personable. You won't regret contracting their services.

Open quote

Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

Leave us a Review Online:

Facebook ReviewsGoogle Reviews

FirstLight Home Care of Rancho Cucamonga, CA Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Rancho Cucamonga, CA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

Take Action

Take Action

Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.