Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Lexington
715 Shaker Drive STE 105, Lexington
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Sometimes a blessing from God comes in the shape of a business. I never imagined a business like Firstlight was available. This is not a one and done business. Amanda and Jennifer in the office have gone above for me – from scheduling problems, … More to the wonderful team they have. I have been using them for weeks and weeks and the level of service has never declined. -
What an awesome group of people! They are locally owned. The owners an the director always goes above an beyond to make sure that their team is equipped so they can be empowered to be successful. As the boss says we can’t fix what we don’t … More know! When we know, we will go above an beyond to try to help in anyway possible… This company an the owners are outstanding an very understanding an willing to jump in an help at anytime! If your looking for someone to help a loved one whatever their needs are give us a call! Let us see if we can help! -
What a lovely place! Employees are very friendly and helpful. The caregiver I met was prepared and taking notes in her journal for how best to take care of her client. Thorough and very kind. -
Great & caring owners who are fully committed to their employees and clients! Owners and management who constantly empower and equip their staff to succeed and care for others. First class organization and topnotch team !!! -
Firstlight Home Care is truly one of a kind around Lexington area. They are wonderful employers who truly care and support their caregivers and clients they serve. Ii would recommend to my family and friends.
Client Reviews
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FirstLight Home Care of Lexington, KY Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Lexington
715 Shaker Drive STE 105, Lexington
-
Sometimes a blessing from God comes in the shape of a business. I never imagined a business like Firstlight was available. This is not a one and done business. Amanda and Jennifer in the office have gone above for me – from scheduling problems, … More to the wonderful team they have. I have been using them for weeks and weeks and the level of service has never declined. -
What an awesome group of people! They are locally owned. The owners an the director always goes above an beyond to make sure that their team is equipped so they can be empowered to be successful. As the boss says we can’t fix what we don’t … More know! When we know, we will go above an beyond to try to help in anyway possible… This company an the owners are outstanding an very understanding an willing to jump in an help at anytime! If your looking for someone to help a loved one whatever their needs are give us a call! Let us see if we can help! -
What a lovely place! Employees are very friendly and helpful. The caregiver I met was prepared and taking notes in her journal for how best to take care of her client. Thorough and very kind. -
Great & caring owners who are fully committed to their employees and clients! Owners and management who constantly empower and equip their staff to succeed and care for others. First class organization and topnotch team !!! -
Firstlight Home Care is truly one of a kind around Lexington area. They are wonderful employers who truly care and support their caregivers and clients they serve. Ii would recommend to my family and friends.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Lexington, KY is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
